Our residential property client service promise

The value of expert advice when buying or selling your property

Employing the right level of residential property expertise to support you, during what is likely to be your biggest financial transaction, is something that warrants serious consideration.

We don’t believe in cutting corners when it comes to buying or selling your most valuable asset. Unlike cheaper online alternatives and volume conveyancing firms that operate call centres, our approach is simple: high quality advice delivered by experts in their field, who understand the value of providing the very best client experience.

We apply expert advice to ensure every nuance of your sale or purchase is addressed and dealt with, giving it the time and the attention it deserves to ensure your best interests are always preserved. We won’t simply approach your sale or purchase as just a process. We project manage each transaction to help reduce risk, avoid unnecessary or protracted negotiations and resolve any issues quickly that may cause delay.

97% of our clients would recommend Rix & Kay to their friends and family. Take a look at how our clients rate our residential property services.

Contact us for more information on how we can help or use our online quick conveyancing quote to get an immediate non-binding fee quote.

Our residential property client service promise

• A dedicated lawyer to work with you from the moment you instruct us to the moment your sale or purchase completes, right through to after-care and beyond
• Direct access to your dedicated lawyer. We will provide you with their direct dial telephone number and email address
• Face-to-face meetings whenever needed to help explain issues and options
• Home visits and drop in sessions at estate agents’ premises at short notice
• Interim review meeting booked as standard with a view to signing documents and discussing potential completion timescales
• Clear fixed-cost estimates with no hidden charges and no referral arrangements with estate agents

Residential property CQS accredited

Rix & Kay is CQS accredited. The Law Society’s Conveyancing Quality Scheme (CQS) provides a recognised quality standard for residential conveyancing practices. Membership establishes a level of credibility for firms with stakeholders such as regulators, lenders and insurers as well as residential homebuyers and sellers.