Care Planning and Concierge Services

What sets Rix & Kay apart from other law firms in the care home sector is our dedicated care planning and concierge services that provide individuals and their families with access to a support network of specialist care advisers, qualified professionals and tradespeople who, together, can take away the stress of moving into a care environment.

For more than a decade we have been developing our support network to ensure that those we work with offer the highest level of expertise and client care so they become our trusted partners and today we maintain strategic relationships with a multitude of service providers, from expert care planners and practitioners who provide care home quality assessments to plumbers and electricians who can be called on for a household emergency.

Our Later Life Team act as facilitators to manage all your needs, whatever they might be including:

• Care home search service – including services for families who may not live close to their loved ones
• Care home audits and quality assessments including spot checks
• Care home funding including benefits assessments
• Live-in care assessments and arrangements
• Hospital discharge planning and attending discharge meetings
• Elder abuse investigations
• Independent financial advice and tax planning
• Accountancy
• Insurance
• Estate agency and buying and selling property
• Access to a range of specialist tradespeople including builders, plumbers, electricians and gardeners
• Shopping services and day-to-day transport logistics
• Home removal service
• IT services including managing and protecting online accounts
• Home improvements, handyman and cleaning services
• Valuation and clearing services
• Pest control services
• Alternative therapies
• Occupational therapy

In addition the Team maintain close relationships with key care sector stakeholders that allows them to engage and influence decision making at a high level, providing distinct benefits for our clients and their families. Our stakeholder network includes:

• The regulator – The Care Quality Commission
• Local Authorities
• Social workers
• Private care home owners
• Numerous charities and associations including Age UK, Dementia Friends and Alzheimer’s Society

Rix & Kay’s Later Life team are an integral part of the firm’s wider specialist Healthcare and care home sector team and are responsible for driving the firm’s care home thought leadership initiatives