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Service quality

ISO 9001 and Lexcel accredited legal advice

Lexcel Accredited Logo

Rix & Kay maintains exceptionally high levels of quality assurance. We are ISO 9001 and Lexcel accredited. Lexcel is the Law Society’s legal practice quality mark for practice management and client care. It provides a flexible, supportive management framework to help practices develop consistent operational efficiencies and client services, manage risk effectively, reduce costs and promote profitability.

Law firms undergo stringent assessments on a regular basis to maintain accreditation. Rix & Kay was last audited by Lexcel in August 2019.

The audit concluded that Rix & Kay maintains its certification for both quality management standards, highlighting no fewer than 50 areas of good practice. Highlights included:

We will always strive to deliver excellence in our service but should you become concerned or unhappy please refer to our guide on how to resolve a problem with our service.

 

Your most convenient Rix & Kay office.

Ashford Office
Suite 4c, Third Floor,
International House, Dover Place
Ashford, Kent, TN23 1HU

Tel: 01233 225660
Fax: N/A
DX: N/A

Brighton & Hove Office
7 The Drive
Brighton & Hove
BN3 3JS

Tel: 01273 329797
Fax: 01273 324082
DX: 59257 Hove

Seaford Office
26 Sutton Park Road
Seaford, East Sussex
BN25 1QU

Tel: 01323 897766
Fax: 01323 490278
DX: 38905 Seaford

Sevenoaks Office
16 South Park
Sevenoaks
Kent
TN13 1AN

Tel: 01732 440855
Fax: 01732 440854
DX: 30025 Sevenoaks

Uckfield Office
The Courtyard
River Way
Uckfield, East Sussex
TN22 1SL

Tel: 01825 761555
Fax: 01825 764172
DX: 133963 Uckfield 2

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