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Service quality

Lexcel accredited legal advice

Rix & Kay maintains exceptionally high levels of quality assurance and is Lexcel accredited. Lexcel is the Law Society’s legal practice quality mark for practice management and client care. It provides a flexible, supportive management framework to help practices develop consistent operational efficiencies and client services, manage risk effectively, reduce costs and promote profitability.

Law firms undergo stringent assessments on a regular basis to maintain accreditation. Rix & Kay was last audited by Lexcel in January 2018.

The Audit concluded that Rix & Kay had zero areas of non-compliance and no less than 44 areas of good practice. Highlights included:

We will always strive to deliver excellence in our service but should you become concerned or unhappy please refer to our guide on how to resolve a problem with our service.

Your most convenient Rix & Kay office.

Ashford Office
Suite 4c, Third Floor,
International House, Dover Place
Ashford, Kent, TN23 1HU

Tel: 01233 225660
Fax: N/A

Brighton & Hove Office
7 The Drive
Brighton & Hove

Tel: 01273 329797
Fax: 01273 324082
DX: 59257 Hove

Seaford Office
26 Sutton Park Road
Seaford, East Sussex
BN25 1QU

Tel: 01323 897766
Fax: 01323 490278
DX: 38905 Seaford

Sevenoaks Office
16 South Park
TN13 1AN

Tel: 01732 440855
Fax: 01732 440854
DX: 30025 Sevenoaks

Uckfield Office
The Courtyard
River Way
Uckfield, East Sussex
TN22 1SL

Tel: 01825 761555
Fax: 01825 764172
DX: 133963 Uckfield 2

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